ACA’s June Education Features Three-Part Data Privacy Ser…


ACA’s June Education Features Three-Part Data Privacy Series

ACA International has new Hot Topic webinars planned on accounts receivable management (ARM) industry trends and regulations as well as Core Curriculum to help members achieve ACA’s designations. This month’s series highlights privacy and data security issues as well as collection floor management practices.

Here are the webinars planned for the first part of June.

Cost-savings tip: If your company has multiple people attending ACA’s webinars, consider investing in the All-Access Training Zone, which includes bundled education from ACA at one low price.

Core Curriculum

Core seminars help you earn designations available through ACA. Our newly launched Designation Express education vehicle allows members to work toward designations on a consistent weekly schedule and network with ACA leaders and members.

To learn more about our Core Curriculum and Designation Express, visit our designations webpage. If you can’t attend these live webinars, check out ACA Core Curriculum On Demand.

Effective Performance Management

Rock your transition to Reg F compliance and coach your team to be their best by attending this webinar. It will feature strategies to help with maintaining compliance and fostering continuous and measurable improvement and is part of the requirements to earn Collection Industry Professional (CIP) and Professional Collection Management (PCM) designations. Speakers will be announced closer to the webinar date.

This webinar is from 9:30 to 11 a.m. CDT June 14. Visit the webinar webpage to register.

Managing the Collection Floor

This two-day webinar will feature strategies in collection floor management to help with maintaining compliance and fostering continuous improvement in efficient and effective collection practices. If you are on track to complete the CIP designation, take this additional course and earn your PCM designation at the same time. Speakers will be announced closer to the webinar date.

This webinar is from 9:30 to 11 a.m. CDT June 16-18. Visit the webinar webpage to register.

Hot Topics

Hot Topic webinars are designed to keep you up to date with the latest information on issues, rules and regulations that affect your business. They focus on compliance, operations, training and collector development as well as a “wild card” webinar each month.

School’s Out for Summer – But Privacy Is In…

In a three-part series beginning June 10, Kim Phan, partner at Ballard Spahr, Lauren Valenzuela, corporate counsel at Performant Recovery Inc., and Leslie Bender IFCCE, CCCO, senior counsel member at Clark Hill PLC, will be discussing the latest on privacy and data security. With more and more data security issues cropping up at the state and federal level this year, ACA is providing imperative info on how to track these trends and prepare your business.

The series topics include:

  • Practical Guidance on Interpreting Recent Federal and State Privacy/Data Security Developments, 2-3 p.m. CDT June 10. Visit the webinar webpage to register.
  • Social Media Opportunities and Pitfalls for Your Company—Setting  Guardrails and Guidelines, 2 to 3 p.m. CDT June 17. Visit the webinar webpage to register.
  • Compliance Considerations for your Websites and Online Resources, 2 to 3 p.m. June 24. Visit the webinar webpage to register.

An Operations Guru Perspective: A Tough Q&A Session on the Pursuits of Automating a Workforce

Have you ever wanted to ask your boss a pressing but difficult question and didn’t know how? Ethan Drain, collection manager at American Profit Recovery Inc., will be leading this webinar and ask those hard-hitting questions with colleague Mike Hiller, vice president of collections at American Profit Recovery Inc. Additionally, they will be touching on invaluable conservations that you can have with your coworkers and supervisors, as well as Hiller’s aspirations to automate the industry.

This webinar is from 2 to 3 p.m. CDT June 15. Visit the webinar webpage to register.

Check ACA’s online events calendar for regular updates on the Hot Topic training schedule and Core Curriculum and stay tuned for more coverage of June education in ACA Daily. Updates are also available by subscribing to events and education email notices and ACA Daily through your My ACA profile at acainternational.org.

If you’re interested in speaking at an ACA webinar, learn more here.

Contact Member Services at memberservices@acainternational.org or 800-269-1607 for more information about the All-Access Training Zone.



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